Core returns will be allowed and credits issued only on D&W’s check-in.  We reserve the right to refuse units that cannot be rebuilt, and may be used to offset future core charges.  For example, Rockwell and Eaton Solo style clutches will not be accepted for Spicer remanufactured easy pedal and angle spring units.  The core charge on an invoice does not necessarily reflect its actual market value.    

          All remanufactured products sold by D&W have an assigned core class to encourage its return to our facility for rebuilding.  Cores returned via UPS must be shipped freight prepaid by the customer. If a customer returns more cores of a particular class than he purchased, those cores are held in a “core bank” in D&W’s computer indefinitely.  The core bank can be printed and sent to any customer at any time provided the computer is not down for repairs.  That customer may place future purchases of remanufactured product in that core class without incurring a core charge up to the quantity shown in their core bank.  Cores used to offset purchased quantities will be deducted from the total in the bank.  Conversely, if a customer purchases a remanufactured product and does not have a good core in their bank to offset the core charge, they will be charged for that core at the time of purchase.  That customer will have six months from the time of purchase to return that core for full credit.  If that core is returned after the six month period, the core will be banked to be used against future purchases.